Heather Manor Nursing and Rehabilitation Center

400 West 23rd Street Hope, 71801

Heather
Below Average
ratingstars2
A rating of one to five stars based on the health inspection, staffing and quality measures rating combined into one.
Heather Manor Nursing and Rehabilitation Center is a facility in Hope, AR. According to investigations conducted by Medicare between 4/1/2014 and 3/31/2015, the facility had 14 health deficiencies when the average number of health deficiencies in Arkansas is 6.2 and the average number of health deficiencies in the United States is 6.8.

Immediate Jeopardy

  • 1 immediate jeopardy deficiency was cited by Medicare on November 6, 2013 for failure to ensure that the nursing home area was free from accident hazards and risks and provide supervision to prevent avoidable accidents.

Minimal Harm or Potential for Actual Harm

  • Deficiency cited by Medicare on February 14, 2014 for failure to properly care for residents needing special services, including injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
  • Deficiencies cited by Medicare on January 30, 2015 and February 14, 2014 for failure to give proper treatment to residents with feeding tubes to prevent problems and help restore eating skills, if possible.
  • Deficiencies cited by Medicare on January 30, 2015; February 14, 2015; and March 14, 2013 for failure to store, cook, and serve food in a safe and clean way.
  • Deficiencies cited by Medicare on January 30, 2015 and March 14, 2013 for failure to make sure that residents are safe from serious medication errors.
  • Deficiency cited by Medicare on February 14, 2014 for failure to give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
  • Deficiencies cited by Medicare on January 30, 2015; February 14, 2014; and March 14, 2013 for failure to have a program that investigates, controls, and keeps infection from spreading.

Fines / Penalties

Received a fine of $17,290 on 11/06/2013 related to its deficient health care practices.

Other Deficiencies

  • A high percent of short-stay residents who self-report moderate to severe pain (22.7%) compared to the Arkansas average (17.4%) and the national average (18.3%).
  • A high percent of short-stay residents with pressure ulcers that are new or worsened (1.5%) compared to the Arkansas average (0.9%) and the national average (0.9%)
  • A high percent of long-stay residents experiencing one or more falls with major injury (5%) compared to the Arkansas average (3.5%) and the national average (3.2%).
  • A high percent of long-say residents who self-report moderate to severe pain (14.7%) compared to the Arkansas average (7.4%) and the national average (7.4%).