St. Andrews Place

3501 College Avenue Conway, 72034

 St. Andrews Place
Below Average
ratingstars2
A rating of one to five stars based on the health inspection, staffing and quality measures rating combined into one.

St. Andrews Place is a facility in Conway, AR. According to investigations conducted by Medicare between 4/1/2014 and 3/31/2015, the facility had 23 health deficiencies when the average number of health deficiencies in Arkansas is 6.2 and the average number of health deficiencies in the United States is 6.8.

Immediate Jeopardy

  • 1 immediate jeopardy deficiency was cited by Medicare on April 16, 2014 when the facility failed to evaluate whether a resident was at risk for wandering away from the facility and failed to ensure that the “wander guard alarm system” functioned properly to alert staff if a resident wandered out of the facility. As a result, one resident wandered away from the facility without the staff’s knowledge and attempted to hitchhike.
  • 2 immediate jeopardy deficiencies were cited by Medicare on January 8, 2014 when the facility failed to perform maintenance on the van-lift equipment used to transport residents to outside appointments and failed to ensure the competency of the staff member that operated the van-lift. As a result, a resident fell from the van-lift and fractured two bones in the resident’s neck.

Minimal Harm or Potential for Actual Harm

  • Deficiencies cited by Medicare on November 5, 2014, November 22, 2013, and December 14, 2012 for failing to store, cook, and serve food in a safe and clean way.
  • Deficiencies cited by Medicare on August 18, 2012 and June 29, 2012 for failing to 1) hire only people with no legal history of abusing, neglecting, or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect, or mistreatment of residents.
  • Deficiencies cited by Medicare on November 5, 2014, August 18, 2012, and June 29, 2012 for failing to keep the rate of medication errors to less than 5%.
  • Deficiencies cited by Medicare on August 18, 2012 and June 29, 2012 for failing to develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property.
  • Deficiencies cited by Medicare on January 8, 2014, November 22, 2013, and September 20, 2013 for failing to properly hold, secure, and manage each resident’s personal money which is deposited with the nursing home.
  • Deficiencies cited by Medicare on November 5, 2014 and November 22, 2013 for failing to make sure that residents are safe from serious medication errors.
  • Deficiencies cited by Medicare on January 23, 2015, November 5, 2014, and December 14, 2012 for failing to give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
  • Deficiencies cited by Medicare on June 14, 2013 and November 5, 2014 for failing to have a program that investigates, controls, and keeps infection from spreading.
  • Deficiencies cited by Medicare on January 23, 2015, November 5, 2014, November 22, 2013, August 15, 2013, and December 14, 2012 for failing to make sure that the nursing home area was free from accident hazards and risks and provide supervision to prevent avoidable accidents.

Fines / Penalties

Received a fine of $82,485 on 11/22/2013 and Medicare denied payment to the facility on 11/22/2013 related to its deficient health care practices.

Other Deficiencies

  • A high percent of long-say residents who self-report moderate to severe pain (8.0%) compared to the Arkansas average (7.4%) and the national average (7.4%).
  • A high percent of long-stay residents who lose too much weight (10.5%) compared to the Arkansas average (6.7%) and the national average (7.0%).
  • Local news disclosed that a former office manager stole $115,000 from the nursing home, including residents’ money.